Jenni Taylor

Deputy Head of Digital Communications
Cardiff University

Jenni is Deputy Head of Digital Communications at Cardiff University. She leads a team responsible for creating engaging digital content for a variety of audiences both internally and externally, as well as providing expert training and support for devolved authors across the institution.

She and her team have developed a strong content governance model with quality assurance and author support at the heart of what they do, enabling stakeholders to communicate effectively across all digital channels.

Jenni has worked at three higher education institutes and has been “in digital” for 12 years. If you talk to her long enough she’ll probably tell you how much she loves Jeff Goldblum, tea and dogs.

My Sessions

Breakout 1B: Protecting your assets – managing devolved authors through centralised governance of digital content

What do you do when you have a freshly minted website and 800 authors with access to edit it? It’s common in HEIs to devolve website authorship across a range of roles – from skilled editors to those with little experience writing user-focused content. At Cardiff University we were faced with a growing army of […]