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Being in difficult conversations: webinar

From saying no to a stakeholder request, to delivering performance feedback to a member of your team, content leaders often engage in difficult conversations. This webinar shares advice to make them easier.

[Further session information following soon]

This is a ContentEd+ member’s only workshop.
Find out more about the benefits of joining ContentEd+


About Tracy Playle, your session host:

Tracy Playle describes herself as an extroverted recluse who hates collaboration. And that’s why she’s the perfect person to deliver this session.

Tracy is the founder and CEO of Pickle Jar Communications, ContentEd and Utterly Content. Prior to founding Pickle Jar in 2007, she worked in-house in communications roles at the University of Warwick and as Head of Research-TV. 

Tracy is a Professional Certified Coach (PCC) and divides her time between working on client content strategies and coaching individual leaders and teams towards lasting culture changes that make transformational ways of working possible. 

She is an award-winning keynote speaker and author of The Connected Campus (2020).


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January 24

Developing impactful presentations: webinar

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February 27

Personalisation: making content meaningful