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A purpose renewed: pandemic, human-centred design and the role of new tech with Rich Prowse, Director of Experience Design at Pickle Jar


The pandemic changed everything, or did it? In this talk, we’ll examine the effects of the 1918 pandemic on education and what, if any, lessons it can teach us today—as we adjust to life in a new normal.

We’ll explore the challenges universities now face and answer the question: Can human-centred design and new tech help institutions create a new kind of university fit for the 21st century.

Key takeaways:

  • How universities have responded to pandemic

  • What might happen next and how that can aid decision making

  • How human-centred design and new tech can help

About Rich Prowse

Rich regularly speaks at higher education events and has previously hosted ContentEd in person and online. He also regularly delivers keynotes, workshops and training.

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